Privacy Policy

A legal disclaimer

Privacy Policy
Effective Date: 24/4/25

At Mulberry & Twine, accessible from https://www.mulberryandtwine.co.uk, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you visit or make a purchase on our website:

Personal details: Name, email address, phone number, and shipping address.
Payment information: Billing address and payment details (processed securely through third-party payment processors).
Technical data: IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your purchases or inquiries.
To improve our website and services.
To send promotional emails or newsletters (if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service providers (e.g., payment processors, shipping companies) to fulfill your orders.
Legal authorities, if required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and customize content. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections or updates to your information.
Request the deletion of your personal information, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your information.